Both public transportation and passenger transport are at a pivotal stage in their history. They need to figure out how to change from being services that traditionally move large numbers of people to ones that offer specialised solutions. Customers demand a multimodal, profitable and safe experience when it comes to individualised services.
As mobility is a crucial component of economic and social integration, public transportation providers and governments emphasise addressing mobility challenges that consumers may have, whether they are related to geographic, physical, or social conditions.
At EOS Training, we offer a bespoke passenger transport training program. Our training program is equipped with all the essential requirements needed for it to be successful. Training or orientation regarding transport is very helpful for people with physical disabilities. Likewise, training, orientation and support may benefit those with mental, intellectual or sensory disabilities.
Passenger transport training needs to be tolerant, adaptable and imaginative. Although we know that each person has unique talents, abilities, and requirements, the topics and proposed lesson plans in our program have been organised to offer a logical, sequential style of training. Every activity should be customised to the needs of the person asking for help. When choosing which lesson plans and talks are most suited for the person they are educating, travel trainers must consider the trainee’s age, background, past transit experience and capacity to learn new skills.
We will support, encourage and increase individual independence as well as promote universal access by working to offer a flexible continuum of services that includes travel training and other relevant mobility aids. Travel trainers should be dedicated to giving each and every client a high level of attention and sensitivity. Every person who requests assistance must be handled with respect, patience and dignity. Contact us today to find out more about our passenger transport training program.